Once your credit card has been approved, your order will be dispatched from our warehouse and delivered by our contracted courier company. Dispatch will be made to your stated delivery address and a signature will be required upon delivery to ensure safe arrival. To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we or our delivery agents need to contact you.
Returns worldwide must be sent back in 30 days, in original sale condition, unworn and tags must not be broken.
Please return items to the following address:
C/O Core Fulfilment
Unit 1 (Goods In)
You can return your parcel using any postal service. Please note - return postage costs will not be provided by Elvis Jesus and must be covered by yourself.
Your delivery charge will only be refunded in some circumstances, for example if your entire order was faulty or incorrect, or if your order has been cancelled under the Consumer Contract Regulations.
The parcel will remain your responsibility until it arrives back with us - we advise customers to send items by recorded or registered delivery so if the parcel goes missing, it can be tracked back.
When returning your order, simply complete the returns note provided and insert it in the parcel with your item you wish to return for a refund/exchange
It can take up to 21 working days for your return to be delivered back to the warehouse in the UK. This is dependent on your location and which postal service you use. Please see below and use the timeframes as a guide:
UK (Tracked & Signed) £4.95 - 1 to 3 working days
European (Tracked & Signed) £8.50 - 1 - 3 working days
USA (Tracked & Signed) £7.50 - 5 - 10 working days.
Rest of the World (Tracked & Signed) £14.95 - 1- 3 working days.
Please note working days do not include weekends and public holidays. Please act efficiently upon receiving your package to abide by the 30 days return policy.
Once we have received your items and satisfied with the condition you will receive a confirmation email. A refund will be issued to your original payment method within 3-5 working days.